THE HELP CENTER

WHERE DO I START?

Simply contact me at paigechristian@joyfulnestcounseling.com and I will respond within 48 hours or less. I offer free consultations to make sure each client is a good fit for the treatment I provide. 

WHAT DO I NEED FOR TELEHEALTH? 

Counseling online is now more common than in person therapy. With anything, there are benefits and drawbacks, but overall the research is showing that Telehealth is a beneficial and effective service for treating mental and emotional health! For online counseling I use a HIPPA compliant Telehealth platform and EHR (electronic health record) system. All my clients need is an email address, a computer or laptop with webcam (most are built in), or a smartphone, or tablet with an updated web browser (firefox, chrome, etc.) and high speed internet to join a session online. I  send a link to your email and you simply click on that link to join your confidential online session! It’s that simple!

HOW DO YOU ACCEPT PAYMENTS? 

I accept payments via credit, debit card, HSA or FSA cards which will be stored in our secure and HIPPA compliant EHR system, TherapyNotes. You will be billed at the time of services. 

WHAT IS YOUR CANCELLATION POLICY? 

I completely understand that missed sessions happen, sickness happens, and emergencies are unavoidable at times. My cancellation policy is similar to other care providers. Please contact me and cancel your appointment at least 48 hours in advance. I will do my best to reschedule with you. Remember that your appointment slot could be taken by someone else and if you do not cancel your scheduled appointment within 48 hours, you will still be charged my full fee.